Modernizing Maintenance In Army Aviation
A Call For Predictive Solutions
By CPT Brittany M. Haggett
Article published on: November 24, 2025 in the 2025 Fall Edition
Read Time: < 6 mins
A UH-60 MEDEVAC being loaded onto a C-17 at the Charlotte National Guard AF ramp, North
Carolina. Photo provided by the author.
Army Aviation has long prided itself on maintaining the highest standards of aircraft readiness and safety.
However, even in such a highly structured environment, inefficiencies still exist, particularly around
maintenance, especially since the rate of personnel turnover has increased, reflected in aviation retention
decreasing. While the North Carolina Army National Guard Army Aviation Support Facility #2 Flight Facility
Logistics Management Officer, I observed that even the most elite and disciplined teams struggle under the
current reactive model. To support our personnel, reduce aircraft downtime, and strengthen mission
readiness, Army Aviation must implement modern tools, specifically artificial intelligence (AI) and
predictive maintenance scheduling systems.
As a technician at a demanding rotary-wing facility supporting state medical rescue operations, I managed
maintenance and logistics alongside a team of highly trained Soldiers and General Schedule technicians.
Despite their unwavering dedication, strict adherence to Army regulations, and technical expertise they
consistently faced fatigue, long hours, and heightened stress levels. Through networking with other
facilities, I noticed that all military maintenance programs have a common vulnerability: having one or two
extremely experienced supervisors whose absence can significantly reduce program effectiveness. The root of
the problem isn’t incompetence or underperformance but the reactive nature of our current maintenance
scheduling model.
Currently, Army Aviation maintenance relies heavily on fixed schedules, routine inspections, and time-based
component changes with some reactive interventions. While partially effective, this method often results in
unnecessary part replacements or missed early indications of failure, resulting in aircraft being grounded
for extended periods. Transitioning to predictive maintenance scheduling, powered by AI and machine learning
(ML), offers a viable solution to mitigate some risk and improve operational readiness.
Production control meetings, designed to balance airframe and flight hour usage with scheduled maintenance
requirements, typically involve senior maintainers, commanders, and operations personnel. However, these
plans are frequently disrupted by unforeseen mission demands or last-minute training changes—Annual
Proficiency and Readiness Tests, Readiness Level progression, Helo-Aquatic Rescue Team taskings, VIP
movements, company commander requests, and Medic progression flights, to name a few. Each deviation triggers
a cascade of adjustments and reactive maintenance needs, placing significant strain on an already stretched
workforce, resulting in heightened urgency and fatigue. By integrating AI and predictive maintenance
scheduling, the Army would be investing not only in technological superiority but in its most valuable
asset, its people.
A UH-60 flies over North Carolina. Photo provided by the author.
These scheduling systems would help streamline the unpredictability, reduce manual planning burdens, and
enhance the responsiveness of the entire aviation maintenance structure. The civilian aviation sector has
already embraced predictive analytics with remarkable success. According to Boeing, the commercial airline
industry has seen a significant reduction in delays and maintenance-related costs since introducing
predictive maintenance technologies (Boeing, 2025). If the Army adopts similar tools tailored to our mission
needs, it can yield comparable gains across aviation units.
Furthermore, predictive systems can ease the burden on personnel. In my previous role, the maintenance team
frequently worked long shifts, scrambling to recover aircraft experiencing grounding faults related to
components that often fail without clear warning or that are difficult for technicians to anticipate. This
cycle of urgency eroded morale and increased the risk of human error, a dangerous combination in aviation.
Predictive insights enable proactive inspection and maintenance planning, reducing the reliance on
last-minute troubleshooting and ensuring a more sustainable work,environment. Predictive maintenance also
enhances decision-making, providing commanders and maintenance leaders with actionable data for more
confident mission planning.
Fortunately, the conversation surrounding the integration of AI-driven predictive maintenance is already
gaining strong momentum within the Army Aviation community. Major General Lori L. Robinson reports that Army
Aviation and Missile Command has “developed a data-analytics-based Enduring Fleet Management Tool (EFMT)
that scores every aircraft in the Army’s inventory” to determine higher-level maintenance priorities
(Robinson, 2024, p.16). Additionally, Griffin, the Army’s flagship AI/ML algorithm prototype, is being
tested with notable success by XVIII Airborne Corps, Army Reserve Aviation Command, and Central Command to
enhance rotary-wing asset tracking and management (Fairfield, 2024, pp. 82-87). However, despite the promise
of innovative systems, full implementation across the Army Aviation fleet remains limited due to software
complexity and program sensitivity. Civilian aviation has already demonstrated success in applying similar
AI-based maintenance systems. Collaborating with established civilian AI predictive maintenance programs may
offer a realistic and attainable solution for broader Army adoption.
CPT Brittany Haggett pictured with a UH-60. Photo provided by the author.
Understandably, any shift toward AI and predictive maintenance requires careful consideration. Concerns about
over-reliance on technology and cybersecurity vulnerabilities are valid. Yet, some Army units have already
begun experimenting with AI-enabled diagnostics, yielding positive outcomes in logistics tracking and
management. Extending these trials to aviation units is a logical next step toward realizing “The Army of
2030” and supporting large-scale combat and multidomain operations (U.S. Army, 2022). Institutional
resistance to change is often a hurdle in military environments, but the risk of maintaining the status quo
is far greater.
In closing, the Army Aviation Enterprise stands at a critical juncture. We have the tools and data to
revolutionize how we maintain our aircraft. What we need now is the will to lead that change. From my
personal experience managing a high-performing but overburdened maintenance team, I can confidently say that
predictive scheduling isn’t a luxury—it’s a necessity. By modernizing maintenance scheduling with AI and
predictive analytics, we can reduce aircraft downtime, improve readiness, and provide our aviation
professionals with the support they deserve.
A UH-60 MEDEVAC and C-17 at the Charlotte, North Carolina, National Guard AF Ramp. Photo
provided by the author.
References
Boeing. (2025, April 3). Revolutionizing aviation: The power of predictive maintenance.
https://services.boeing.com/resources/insights/revolutionizing-aviation-power-of-predictive-maintenance
Robinson, L. L. (2024, October 31). Current, enduring, and future aviation fleet sustainment. Army
Aviation Magazine, 73(10), 16-18.
Fairfield, H., Hyde, D, & McCormick, J. (2024, September 26). Commoditizing AI/ML models. Army AL&T
Magazine, Fall, 2024, 82-87.
https://asc.army.mil/web/altmag-news-commoditizing-ai-ml-models/
U.S. Army. (2022, October 5). Army of 2030. https://www.army.mil/article/260799/army_of_2030
Author
CPT Brittany Haggett began her aviation career in the National Guard, flying UH-60A/L
Black Hawks before transitioning to the U.S. Army Reserve C-12 fixedwing community. She holds a
kinesiology degree with a pre-medical concentration from Louisiana State University and brings a strong
foundation in health and performance to her role as an aviator. Most recently, she graduated as the
Honor Graduate of Aviation Captains Career Course Class 25-004.