A New Era in Army Maintenance
Policy-Driven Technological Change
By LTG Michelle Donahue
Article published on:
in the Spring 2026
Edition of Army Sustainment
Read Time:
< 6 mins
LTG Michelle Donahue
MDO Maintenance: Forging Readiness in a Contested Era
In an era defined by renewed peer competition, the Army’s ability to
generate and sustain lethality in a contested environment is the bedrock
of victory. The comfortable assumptions of the past — persistent air
superiority, secure communications, and uncontested supply lines — are no
longer guaranteed. This new reality demands that our formations be able to
fight and win while dispersed across vast distances and under constant
threat. In a contested battlespace, existing maintenance challenges like
aging infrastructure and personnel shortages become critical
vulnerabilities. An adversary will actively target the already strained
supply chain, making it nearly impossible to deliver critical repair
parts. For units to survive and thrive in multi-domain operations (MDO),
they must not only be lethal but also resilient. To support this, our
maintenance and logistics enterprise must evolve in parallel. It must
transform from a supporting effort into a core component of the
warfighting function itself, with the goal of becoming more agile,
predictive, and expeditionary than ever before.
To achieve this goal, the Army developed a comprehensive framework known
as the MDO Maintenance Concept. This concept serves as the intellectual
foundation for our maintenance doctrine, unifying efforts across
technology, policy, and force structure. It operationalizes this new
approach through three distinct but integrated maintenance levels:
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Depot Strategic/Forward Strategic: Revolutionizing
the organic industrial base (OIB) by projecting national-level
maintenance capabilities and expertise forward, closer to the point of
need.
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Support: Modernizing the critical link between the
strategic base and the tactical edge, ensuring the predictive flow of
parts, data, and specialized skills across the theater.
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Tactical: Empowering the Soldier-maintainer with the
advanced tools, authorities, and real-time data needed to sustain
combat power directly in the fight.
Together, these efforts redefine sustainment as a proactive and integrated
enabler of victory, not as a reactive support function.
The Analytical Underpinnings of Transformation
To ensure our transformation is comprehensive and correctly aligned, a
series of operational planning teams met to design and assess the future
of MDO maintenance, identifying potential sustainment operational
capability gaps and shortfalls that inform current and future sustainment
plans. This deep analysis allowed us to distinguish between immediate,
critical needs and valuable enhancements that could be addressed later.
Crucially, it also revealed the interdependencies between different
maintenance functions, ensuring our approach would be holistic rather than
piecemeal.
As a result of this analytical rigor, we are now engaged in a
comprehensive maintenance allocation chart (MAC) revision for our most
critical platforms — a foundational effort to redefine at what level
maintenance tasks are performed,and with what tools.Facing initial data
challenges from legacy systems, we developed and validated new analytical
processes to build these new MACs, an approach that allows us to test new
organizational designs with a high degree of fidelity.
From Analysis to Authority: The Policy Framework
Analysis and organizational redesign are only theoretical without the
doctrinal authority to implement them. Therefore, this transformation
requires a deliberate update to our guiding policies. Army Regulation (AR)
750-1, Army Materiel Maintenance Policy, and Department of the Army
Pamphlet (DA PAM) 750-1, Army Materiel Maintenance Procedures, are
currently undergoing a major revision, which is the cornerstone of our
modernization and provides the authority to make this change permanent.
This revision aims to update language, eliminate outdated terminology, and
systematically address findings from recent audits. Most importantly, it
will formally incorporate new, more efficient programs into Army doctrine.
A leading example is the Operational Readiness Program (ORP) initiative.
In a direct effort to give time back to Soldiers, this program addresses
the Chief of Staff of the Army’s concern that the force is over-servicing
our equipment. It aims to unburden maintainers by shifting from
traditional, time-based service schedules to a more flexible, usage-based
model. This new posture is designed to reduce unnecessary maintenance
workloads and maximize time for warfighting training. Operationally, this
will be achieved through a multi-phased approach where the U.S. Army
Tank-automotive and Armaments Command connects depot-level capabilities
directly to brigade combat teams.
By embedding depot fly-away teams with units at critical points between
training rotations and deployments, ORP not only services the Army’s most
critical fleets, but also provides an invaluable hands-on training
opportunity, increasing the proficiency of field-level maintainers working
alongside depot repair specialists and highly skilled maintainers. The
ultimate end state is a sustained readiness culture, a more predictable
workload for the OIB, and better-trained mechanics at every echelon. By
codifying programs like ORP, the updates to AR 750-1 and DA PAM 750-1 will
reinforce the responsibilities of commanders, clarify funding, and
streamline reporting to improve data accuracy across the enterprise.
A New Paradigm for MDO Sustainment: From Data to Action
With modernized maintenance policy as its foundation, the Army is now able
to operationalize a new paradigm for MDO sustainment, shifting from
reactive processes to proactive, data-driven solutions. The Griffin
predictive aviation maintenance project, steered by the U.S. Army Combat
Capabilities Development Command’s Artificial Intelligence Integration
Center, is a prime example of this shift in action. It is pioneering the
use of artificial intelligence (AI) and machine learning to analyze
massive volumes of data from equipment sensors and maintenance records. By
processing this data, the system identifies subtle patterns that predict
when a component is likely to fail, often well before any fault is
detected by conventional diagnostics. The goal is to leverage data in this
way across the enterprise, providing commanders with greater
predictability to schedule maintenance before a crisis occurs, which will
increase equipment availability and reduce the overall logistics
footprint.
However, projecting advanced repair capabilities forward is only half the
solution; these tools are only effective if the Soldier in the field has
the authority and expertise to use them. The Right-to-Repair initiative is
aimed at dismantling proprietary barriers to ensure Soldiers have the
necessary technical data and tools to fix their own equipment. The Army is
already pioneering the use of AI and AI-powered smart glasses to
revolutionize vehicle maintenance for the Infantry Squad Vehicle. The
expansion of tele-maintenance support and augmented reality can provide a
virtual over-the-shoulder connection to subject matter experts around the
globe.
The MDO Maintenance Concept. (Image by COL Gregory Gibbons and Mr. Jeff
Martin)
Conclusion: Integration Is the Key to Readiness
From deep analysis and foundational policy changes to pioneering new
technologies, these distinct efforts are not happening in isolation. Army
maintenance is transforming as these foundational efforts converge into a
future closed-loop system of sustainment where predictive analytics
determine the need, a forward-deployed OIB provides the means, and
empowered Soldiers deliver expertise at the tactical edge. The impact of
this G-4 policy-driven change will be a profound increase in combat
readiness and lethality.
In contested environments — where predictable supply lines become
predictable targets — this maintenance paradigm shift will provide
commanders with decisive advantages.By anticipating equipment failures,
compressing repair cycle times, and regenerating combat power, the Army
will be able to sustain continuous, high-intensity operations and outpace
any adversary. We will use data, AI, and modern technology to the maximum.
Our leaders will drive this change, empowering our Soldiers to become
masters of a new technological ecosystem — from leveraging predictive
analytics to employing AI-driven diagnostics — directly on the front
lines.
This We’ll Defend!
Author
LTG Michelle K. Donahue serves as the Deputy Chief of
Staff of U.S. Army G-4. She served as the as the commander of the U.S.
Army Combined Arms Support Command/ Sustainment Center of Excellence,
and as a sustainment brigade commander, support squadron commander,
battalion executive officer, battalion support operations officer,
battalion S-4, battalion S-2/S-3, and battalion and brigade S-1. She
also served as the 56th Quartermaster General and Commandant of the U.S.
Army Quartermaster School at the Sustainment Center of Excellence;
Deputy Director for Readiness, Strategy and Operations for the Army’s
Deputy Chief of Staff/G-4; and Special Assistant to the Director, Army
Staff for the 2023 Army Transition Team. A Distinguished Military
Graduate, she received her commission in the Quartermaster Corps from
Duke University in 1996. She also holds advanced degrees from Georgetown
University and National Defense University.